Devsisters Support

CookieRun: OvenBreak
CookieRun: OvenBreak
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Network Connection and Device Problems
In-App Purchase Problems
Account Management

Check These First!

I didn't receive my Invitation Event reward!
What is the Royal Club?
I've subscribed to the Royal Club Membership by mistake. Can I cancel my subsciption?

Troubleshooting

I can't install the game.
Why can't I update the game?
I can't connect to the game. What do I do?

Terms of Service

Terms of Service

Why is fair play so important?
Terms and Conditions for a fair and fun playing environment
About illegitimate selling of Crystals

I don't remember my Game Center account and password.
I lost my DevPlay account password.
What is DevPlay?

About Guild Runs
How do I create or disband a guild?
How do I join or leave a guild?

Magic Laboratory

What is Magic Laboratory?
How do I use Magic Laboratory?
Where can I find Magic Ingredients?

What are Cookie Trials?
Trial Star Candies

What is Breakout?
What can I get from the Breakout Mode?
CHANGES TO BREAKOUT: SPECIAL EPISODE

Coins, Crystals and Payments

What is the Royal Club?
I've subscribed to the Royal Club Membership by mistake. Can I cancel my subsciption?
Is CookieRun: OvenBreak free to play?

How can I earn my Cookies' Affection?
How do I unlock new Cookie relationships?
Wait, how can a CookieRun?

What are Pets?
How do I obtain new Pets?
Can't I just buy Pets?

What is a 'Treasure'?
How can I obtain a Treasure?
Can't I just buy Treasures?

What are Cookie costumes?
How can I get Cookie costumes?
What are Jelly shapes?

My Cookie has suddenly collapsed during the Race!
I'd like to swap the Jump and Slide buttons.
Rescuing a Cookie from a hole

Island of Memories

What is the Island of Memories?
How to play in the Island of Memories.
About Island of Memories missions.

What are Magic Candies?
How can I make a Magic Candy?
What is Magic Candy Blessing?

What are 'Lands'?
What is a Race?
What do I have to do to unlock a new Land?

About Champions League

About Champions League

What are 'Trophies'?
How do I get Trophies?
Can't I just buy myself some Trophies?

How can I raise my Escape Level?
What advantages do I get for raising my Escape Level?

Can I ask a friend to donate Cookies or Pets to me?
Cookie & Pet as Gift
How do I delete friends?

Privacy Policy

Parents Guide
My child made an in-app purchase. Can I get a refund?
Who processes in-app purchases?

Update & Feedback

Where can I submit my feedback for the game?
When is the next update?
How do I report a bug?

CookieRun: OvenBreak

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