I FORGOT MY EMAIL ID PASSWORD!

In case you forgot your Email ID password, use one of the following methods to restore it.

1. Tap "Sign in with Email" in the DevPlay login pop-up window

2. Enter your email address and tap "Next"

3. Tap "Forgot your password?"

4. You will receive an email containing the instructions for you to change your password

5. Enter the code from the email in the game to successfully change your password.

* If you failed to enter the code within the allotted time, you can receive the code again through above steps.

** For CookieRun: OvenBreak, you can also press the [Reset Password] button in the email with the code

to be redirected to the password reset page.

Reset your password from the page.

THE PASSWORD RESET EMAIL DIDN'T ARRIVE!

- Check if the address you used to sign up is valid and correct

- Depending on the service, there might be slight delays

- Make sure that you have enough free space in your email inbox to receive the email

- Check your spam folder: certain keywords can cause the email to be marked as spam

- Check your other folders if you use automated sorting functions: spam, deleted, archived emails

I GET AN ERROR ON THE PASSWORD SETTING PAGE

You can set a new password only once using the link included in the password reset email.

Please use the first password you have set using the link.

If you weren't able to change your password using the link, tap the "Reset Password" button once again and use the newly-received email to change your password.

I USED MY SOCIAL ACCOUNT TO SIGN IN

If you used one of the social network options to sign in, you don't have a password set.

Please use one of the following methods to set a password and finish registering at DevPlay.

1. Tap "Login" or "My DevPlay" in the game's Settings.

2. Tap "Change Password" to set a new password.

3. After setting a password, you will be able to use your social network account's email address for the "Log in with Email" login option.

* Make sure not to disclose your password to others!