• app iconSolitaire: Decked Out
How can I refund a purchase?

Solitaire: Decked Out is completely free to download. All content (Decks and Items) is possible to acquire without in-app purchases. 

However, Decks and Items may also be acquired through in-app purchases. 

If you (or your children) have mistakenly made in-app purchases, you can get a refund by notifying either the App Store or Google Play Store. 

Don't worry and follow these steps:


===== Purchases in iPhones / iPads / iPod Touch =====

1. Visit Apple Support (https://support.apple.com/) 

2. Find Contact Support on the top right corner. 

3. Choose 'get help' under [Talk to us] 

4. Choose [iTunes and Apple Music] - iTunes Store - Purchase & Refund. 

5. Choose your options and continue requesting for the refund.


===== Purchases in Google Play Store =====

1. Visit Google Play Help (https://support.google.com/googleplay/?hl=en#topic=3364260&contact=1)

2. Select: Contact Us -> Android apps & games -> Request a refund

3. Contact a support specialist via Email or Call


Let us know if you need further assistance.


Reach out for more help

Was this helpful?
Devsisters logo
Devsisters Logo
Loading Image